CLIMA ORGANIZACIONAL DE LA CENTRAL TERMOELÉCTRICA POZA RICA (CFE): UN ANÁLISIS DE LAS DIMENSIONES DE SATISFACCIÓN Y DESEMPEÑO LABORAL (ORGANIZATIONAL CLIMATE AT CFE THERMAL POWER PLANT IN POZA RICA: AN ANALYSIS OF SATISFACTION AND JOB PERFORMANCE INDICATORS)

Diana González-Zarco, María T. Uscanga-Guevara, Arturo García-Santillán, Yanett B. Estrada-Rodríguez

Abstract


La presente investigación pretende identificar si existe una relación entre la satisfacción y el desempeño laboral con el Clima Organizacional, así como determinar la influencia de estas variables en la firma, (Comisión Federal de Electricidad) Central Termoeléctrica Poza Rica. Para ello, se analizan los resultados del instrumento aplicado en la encuesta de clima organizacional denominada SICLO (Sistema Institucional de Clima Organizacional), misma que es aplicada a todo el personal (sindicalizado y de confianza) de forma anual. Este trabajo considera los resultados obtenidos de la aplicación de la encuesta SICLO en el periodo comprendido del año 2011 al año 2015, con una población total encuestada cada año de 132 personas. De acuerdo a las características de la investigación, el método de estudio más apropiado es de tipo no experimental transversal (las variables no son manipuladas para modificar los efectos, ya que éstas son estudiadas tal como sucedieron), para el análisis de datos se utilizó el software SPSS.v 19; considerando las correlaciones de Spearman, Pearson y Tau_b de Kendall, con una significancia del .05, lo que da la pauta para dar respuesta a las hipótesis planteadas con respecto a la influencia de la satisfacción y el desempeño laboral y la relación con el Clima Organizacional de la Central Termoeléctrica.

 

Article visualizations:

Hit counter


Keywords


Clima organizacional, satisfacción, desempeño laboral

References


Adenike, A. (2011). Organizational Climate As A Predictor Of Employee Job Satisfaction: Evidence From Covenant University. Business Intelligence Journal, 4(1), 151-165.

Brown, J., D., & VanWagoner, R. J. (1999). Organizational Climate: The Overlooked Dimension of Institutional Effectiveness. In The Annual Forum of the Association for Institutional Research (pp. 4-21). Seattle: AIR Forum.

Gallegos, W. L., & Cáceres, G. A. (2014). Relación Entre el Clima Organizacional y la Satisfacción Laboral en una Pequeña Empresa del Sector Privado. Cienc Trab. Ciencia & Trabajo, 16(51), 185-191. Retrieved March 13, 2016, from http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-24492014000300010

Gómez-Rada, C. A. (2004). Diseño, Construcción Y Validación De Un Instrumento Que Evalúa Clima Organizacional En Empresas Colombianas, Desde La Teoría De Respuesta Al Item. Acta Colombiana De Psicología, 11, 97-113. Retrieved March 19, 2016, from http://editorial.ucatolica.edu.co/ojsucatolica/revistas_ucatolica/index.php/acta- colombiana-psicologia/article/view/482/479

Gul, I., & Hasan, S. F. (2015). Effect of Organizational Work Climate on Job Satisfaction: An Empirical Study of Engro Foods Ltd Pakist. Global Journals Inc., 15(11), 1st ser., 41-50. Retrieved March 12, 2016, from http://www.journalofbusiness.org/index.php/GJMBR/article/view/1799

Hellriegel, D., & Slocum, J. W. (2009). Organizational behavior (12th ed.). Cincinnati, OH: South-Western College Pub.

Jegajothi, C., & Sudha, S. (2015). A Study on Organizational Climate and Employee Performance. Indian Journal of Applied Research Management, 5(4), 347- 349.

Jyoti, J. (2013). Impact of Organizational Climate on Job Satisfaction, Job Commitment and Intention to Leave: An Empirical Model. Journal of Business Theory and Practice, 01(01). Retrieved March 13, 2016, from www.scholink.org/ojs/index.php/jbtp.

Kanten, P., & Ulker, F. E. (2013). The Effect of Organizational Climate on Counterproductive Behaviors: An Empirical Study on the Employees of Manufacturing Enterprises. The Macrotheme Review A Multidisciplinary Journal of Global Macro Trends, 2(4), 144-160.

Lee, Z. A., Ahmad, Z., Ahmed, I., & Nawaz, M. M. (2010). Organizational Climate (OC) as Employees’ Satisfier: Empirical Evidence from Pharmaceutical Sector. IJBM International Journal of Business and Management, 5(10). Retrieved from www.ccsenet.org/ijbm.

Miza-Reyez, M. M., & Castañeda-Zapata, D. I. (2014). Relation Between Organizational Climate and its Dimensions and Knowledge-sharing Behavior among Knowledge Workers. International Journal of Psychological Research, 7(2), 64-75. Retrieved March 13, 2016, from http://www.redalyc.org/articulo.oa?id=299032684007

Patterson, M., Warr, P., & West, M. (2004). Organizational climate and company productivity: The role of employee affect and employee level. Journal of Occupational and Organizational Psychology, 77(2), 193-216. Retrieved March 13, 2016.

Peña-Suárez, E., Muñiz, J., Campillo-Álvarez, Á, Fonseca-Pedrero, E., & García- Cueto, E. (2013). Assessing organizational climate: Psychometric properties of the CLIOR Scal. Phsicotema, 25(1), 137-144. Retrieved March 13, 2016, from http://www.redalyc.org/articulo.oa?id=72725690022

Permarupan, P. Y., Saufi, R. A., Kasim, R. S., & Balakrishnan, B. K. (2013). The Impact of Organizational Climate on Employee's Work Passion and Organizational Commitment. Procedia - Social and Behavioral Sciences, 107, 88-95. Retrieved March 13, 2016, from www.sciencedirect.com.

Quintero, N., Africano, N., & Faría, E. (2008, April). Organizational Climate And Labour Performance Of The Company “Vigilantes Associate” Oriental Coast Of The Lake. Revistas Especializadas En Comunicación Del Portal De La Comunicación InCom-UAB, 9, 33-51.

Ramos, D. C. (2012). El Clima Organizacional, definición, teoría, dimensiones y modelos de Abordaje. (Unpublished master's thesis). Universidad Nacional Abierta y a Distancia – UNAD.

Rahimic, Z. (2013). Influence of Organizational Climate on Job Satisfaction in Bosnia and Herzegovina Companies. IBR International Business Research, 6(3). http://dx.doi.org/105539/ibr.v6n3p129

Rodríguez, A. A., Retamal, M. P., Lizana, J. N., & Cornejo, F. A. (2011). Organizational Climate and Job Satisfaction as performance predictors in a Chilean Public Organization. Salud Y Sociedad, 2(2), 219-234. Retrieved March 13, 2016, from https://dialnet.unirioja.es/servlet/articulo?codigo=3899629.

Rota, C., Reynolds, N., & Zanasi, C. (2012). The influence of organizational climate on sustainable relationships between organization and employees. The KION case study. Advances in Management & Applied Economics, 2(4), 125-140.

Salazar, J. G., Guerrero, J. C., Machado, Y. B., & Cañedo, R. (2009). Clima y cultura organizacional: Dos componentes esenciales en la productividad laboral. ACIMED, 20, 67-75.

Sampieri, R. H., Valencia, S. M., & Soto, R. C. (2014). Construcción de un instrumento para medir el clima organizacional en función del modelo de los valores en competencia. Contaduría Y Administración, 59(1), 229-257. Retrieved from http://www.elsevier.es el 10/03/2016

Web Intranet Comisión Federal de Electricidad G.R.P.S.E. (n.d.). Retrieved March 10, 2016, from http://webgrpse.cfemex.com/grpse/index.php?opon=com_content&view=catego ry&id=219: siclo&Itemid=174

Walden, J. C., Taylor, T. N., & Watkins, J. F. (1975). Organizational Climate Changes Over Time. The Educational Forum, 40(1), 87-93. Retrieved March 10, 2016, from http://files.eric.ed.gov/fulltext/ED547780.pdf

Wilson, J. H. (2010). Authority in the 21st Century: Likert’s System 5 Theory. Emerging Leadership Journeys, 3(1), 33-41.




DOI: http://dx.doi.org/10.46827/ejsss.v0i0.1

Copyright (c) 2018 Diana González-Zarco, María T. Uscanga-Guevara, Arturo García-Santillán, Yanett B. Estrada-Rodríguez

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.

The research works published in this journal are free to be accessed. They can be shared (copied and redistributed in any medium or format) and\or adapted (remixed, transformed, and built upon the material for any purpose, commercially and\or not commercially) under the following terms: attribution (appropriate credit must be given indicating original authors, research work name and publication name mentioning if changes were made) and without adding additional restrictions (without restricting others from doing anything the actual license permits). Authors retain the full copyright of their published research works and cannot revoke these freedoms as long as the license terms are followed.

Copyright © 2016 - 2023. European Journal Of Social Sciences Studies (ISSN 2501-8590) is a registered trademark of Open Access Publishing Group. All rights reserved.

This journal is a serial publication uniquely identified by an International Standard Serial Number (ISSN) serial number certificate issued by Romanian National Library. All the research works are uniquely identified by a CrossRef DOI digital object identifier supplied by indexing and repository platforms. All the research works published on this journal are meeting the Open Access Publishing requirements and standards formulated by Budapest Open Access Initiative (2002), the Bethesda Statement on Open Access Publishing (2003) and  Berlin Declaration on Open Access to Knowledge in the Sciences and Humanities (2003) and can be freely accessed, shared, modified, distributed and used in educational, commercial and non-commercial purposes under a Creative Commons Attribution 4.0 International License. Copyrights of the published research works are retained by authors.


 

Hit counter