INTER-ROLE CONFLICT AND TURNOVER INTENTON OF INDONESIAN NURSES

Dorothea Wahyu Ariani

Abstract


This study aims to examine the influence of work-family conflict (w-f con) on the turnover intention (turn-int). This conflict arises from the dual roles that female nurses in Indonesia must play in two different places. Data were collected from questionnaires completed by 654 female nurses with a minimum of 2 years of nursing experience using a convenience sampling method. The results of the study found that both dimensions of role conflict are correlated and related to job stress (jb-strs). Jb-strs has an effect on increasing turn-int, but w-f con will actually decrease turn-int. Meanwhile, family-work conflict (f-w con) has no direct effect on turn-int. The results of the mediation model test found that jb-strs fully mediates the effect of w-f con on turn-int, but only partially mediates the effect of f-w con on turn-int. The results of this study further strengthen role conflicting theory (RCT), conservation of resource theory (CoRT), and job demand-resource theory (JD-RT). Hospitals need to pay more attention to the balance between work and family life to reduce jb-strs and turn-int.

Keywords


3 work-family conflict, family-work conflict, job stress, turnover intention

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