COMMUNICATION SKILLS AND TECHNIQUES OF SCHOOL PRINCIPALS: CHALLENGES AND NEEDS IN DIFFERENT EDUCATIONAL ENVIRONMENTS

Georgia Tzilou, Efstathios Xafakos

Abstract


This research examines the communication strategies and techniques employed by kindergarten and primary school principals in Greece, focusing on the needs and challenges in different educational settings. Its aim is to analyze how communication and coordination impact teacher collaboration, considering the size and organizational structure of the school units. The study uses a combined methodology, including qualitative interviews and quantitative analysis through questionnaires and observations, to assess communication skills and collaboration strategies. The results show that in larger schools, principals face challenges in communication and coordination due to the high number of teachers and the complexity of activities. In smaller schools, despite direct communication and flexibility, limited resources and teacher overload with multiple obligations negatively affect collaboration among educators. The use of tools such as email, Viber, and Webex enhances both direct and asynchronous communication, facilitating coordination and teacher participation. The study emphasizes the importance of continuous professional development for principals in technological and communication skills, as well as the need for tailored communication strategies that reflect the specific needs of each school environment.

 

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communication skills, educational administration, school size

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References


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DOI: http://dx.doi.org/10.46827/ejes.v12i9.6170

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