INFLUENCE OF HEAD-TEACHERS CONFLICT MANAGEMENT STYLE ON TEACHERS’ JOB SATISFACTION IN PUBLIC SECONDARY SCHOOLS

K. R. E. Okoye, C. I. Okeke-Okonkwo

Abstract


The study focused on influence of head-teachers conflict management style on teachers’ job satisfaction in public secondary schools in Awka education zone of Anambra State, Nigeria. Two research questions guided the study and two null hypotheses were tested. A descriptive survey research design was adopted. The population of the study consisted 122 head-teachers in 61 public secondary schools in Awka education zone. No sample was taken, as the population size was manageable. A 16-items structured questionnaire validated by three experts was used for the study. The reliability of the instrument was ascertained using Pearson Product Moment Correlation Co-efficient to determine its degree of reliability which obtained overall reliability coefficient values of 0.95. Data related to the research questions were analyzed using mean and standard deviation while Analysis of Variance (ANOVA) was used to test the null hypotheses at 0.05 level of significance. The findings of the study revealed that respondents disagreed that head teachers use integrating conflict management style while they agreed in using obliging conflict management style for their job satisfaction. The study revealed that head teachers’ years of teaching experience does not affect the uses of integrating and obliging conflict management style in their job satisfaction. It was concluded that integrating conflict management style are rarely used by the head teacher. It was recommended, among others, that Head teachers should strive at minimizing conflicts and use appropriate methods to manage them such integrating either than obliging conflict management style.

 

Article visualizations:

Hit counter

DOI

Keywords


head-teachers, conflict management style, job satisfaction, public secondary schools

Full Text:

PDF

References


Ahmed, K. A. (2015). The relationship between conflict management styles, job satisfaction and organizational commitment among workers in public and private sectors. Universal Journal of Psychology, 3(2), 41-50.

Baker, T. (2011). Effective police leadership: Moving beyond management. United States of America, USA: Looseleaf law Publication, Inc.

Bourcher, M. M. (2013). The relationship of principal conflict management style and school climate. PhD Dissertation, University of South Carolina.

Boundless, (2017). What is job satisfaction? Retrieved from http://www.boundless.com/management/textbooks/boundless-management-textbook/organizatioal-behavior-5/drivers-of-behavior-44/defining-job-satisfactio-231-7247/

Ghaffar, A. & Khan, U. (2012). Nature of conflict and conflict management strategies. International Journal of English and Education, 1(2), 38-48.

Lagat, B. K. (2013). Conflict management methods used by secondary head teachers: A case of Nandi central District, Nandi, County, Kenya. Master Thesis, Kenyatta University.

Mbithe, M. J. (2013). Influence of Administrators’ conflict management styles on teaching staff job satisfaction: A case study of Pan Africa Christian University, Kenya. Med Thesis, University of Nairobi.

Mehrad, A. (2015). Conflict management styles and staff job satisfaction at organization. Journal of Educational, Health and Community Psychology, 4(2), 86-93.

Obi, R. (2012). Stress and conflict in organization. In Ogunbameru, O. A. (Ed.), Industrial Sociology. Ibadan, Spectrum Books Ltd.

Oboegbulem, A., & Alfa, I. (2013). Conflict resolution strategies in Non-government secondary schools in Benue State. Nsukka, Nigeria University of Nsukka Press.

Olielo, B. J. (2017). Influence of head teachers’ conflict management styles on teachers’ job satisfaction in public secondary school in Homa Bay Sub-County, Kenya. Master Thesis, University of Nairobi.

Olcuma, D., & Titrek, O. (2015). The effect of school Administrators’ decision-making styles on teachers job satisfaction. Procedia-Social and Behavioural Sciences, 197(2), 1936-1946.

Syptak, M., & Ulmer, D. (2011). Conflict management style: A study of organizational polities. Journal of Political Studies, 22(2), 697-710.

Uchendu, C., Anijaobi, F., & Odigwe, F. (2013). Conflict management and organizational performance in secondary schools in Cross Rivers State. Nigeria Research Journal in Organizational Psychology and Educational Studies, 2(2), 67-71.




DOI: http://dx.doi.org/10.46827/ejes.v0i0.2930

Refbacks

  • There are currently no refbacks.


Copyright (c) 2020 K. R. E. Okoye, C. I. Okeke-Okonkwo

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.

Copyright © 2015-2018. European Journal of Education Studies (ISSN 2501 - 1111) is a registered trademark of Open Access Publishing Group. All rights reserved.


This journal is a serial publication uniquely identified by an International Standard Serial Number (ISSN) serial number certificate issued by Romanian National Library (Biblioteca Nationala a Romaniei). All the research works are uniquely identified by a CrossRef DOI digital object identifier supplied by indexing and repository platforms. All authors who send their manuscripts to this journal and whose articles are published on this journal retain full copyright of their articles. All the research works published on this journal are meeting the Open Access Publishing requirements and can be freely accessed, shared, modified, distributed and used in educational, commercial and non-commercial purposes under a Creative Commons Attribution 4.0 International License (CC BY 4.0).