THE EFFECT OF ORGANIZATIONAL CULTURE TOWARDS ENTREPRENEURIAL ORIENTATION IN SRI LANKAN HOSPITALITY OPERATIONS

Nalin B. De V. Gunasekara, Sakinah Sukri, Ali Khatibi, S. M. Ferdous Azam

Abstract


The article examines the relationship between the organizational culture and the entrepreneurial orientation in the Sri Lankan hospitality sector. The data for the study was collected from 215 managers occupying senior positions star class hotel sector. The analysis was performed based on CFA SEM techniques using AMOS 21 software to identify the relationship. The quantitative data analysis revealed there is a significant relationship between organizational culture and entrepreneurial orientation. In the research entrepreneurial orientation was reflected with three dimensions proactiveness, risk taking and innovativeness. The organizational culture was reflected with four dimensions organizational climate, flexibility or the support to change, team work and employee empowerment. This study develops a better understanding of elements of organizational culture and entrepreneurial orientation.

 

Article visualizations:

Hit counter

DOI

Keywords


organizational culture, entrepreneurial orientation, innovativeness, proactiveness, organizational climate

Full Text:

PDF

References


Ahimbisibwe, G. M., & Abaho, E. (2013). Export entrepreneurial orientation and export performance of SMEs in Uganda. Global Advanced Research Journal of Management and Business Studies, 2(1), 56–62.

Bharadwaja, S., Lee, L., & Madera, J. M. (2018). Customer evaluations of service-oriented organizational citizenship behaviors: A genetic and communal differences. International Journal of Hospitality Management, 70, 120-129.

Berthon, P., Mac Hulbert, J., & Pitt, L. (2004). Innovation or customer orientation? An empirical investigation. European Journal of Marketing, 38(9–10), 1065–1090.

Chathoth P., Altinay L., Harrington., Okumus F., Chan (2012). Co production versus co- creation. A process based continuum in hotel service context, International Journal of Hospitality Management, 32 (1), 11-20

Covin, J. G., & Miller, D. (2014). International entrepreneurial orientation: Conceptual considerations, research themes, measurement issues, and future research directions, Entrepreneurship Theory and Practice, 38(1), 11–44.

Covin J. G. and Wales W. J. (2012). The measurement of entrepreneurial orientation. Entrepreneurship: Theory & Practice 36(4): 677–702.

Dess, G., Lumpkin, T. & McFarlin, D. (2005). The role of entrepreneurial orientation in stimulating effective corporate entrepreneurship. Academy of Management Executive, 19(1): 147-156.

D. R. Denison (1996). What is the difference between organizational culture and organizational climate? a native s point of view on a decade of paradigm wars, Acad. Manag. Rev. 21 (3) 619-654. https://doi.org/10.2307/258997.

Eisenberg, E. M., Goodall, H. L., & Trethewey, A. (2010). Organizational communication: balancing creativity and constraint (6th ed.). Boston, MA: Bedford/St. Martins.

Gupta A. K., Tesluk P.E, Taylor M.S. (2007).Innovation at and across multiple levels of analysis, Organ. Sci. 18 (6) 885-897. https://doi.org/10.1287/orsc.1070.0337.

Fayolle, A., O. Basso, and V. Bouchard (2010). Three Levels of Culture and Firms’ Entrepreneurial Orientation: A Research Agenda, Entrepreneurship & Regional Development 22(7–8), 707. 730.

Haverman H. A., (1992). Between a rock and a hard place: organizational change and performance under conditions of fundamental environmental transformation, Adm. Sci. Q. 37 (1) 48e75. https://doi.org/10.2307/2393533.

Harris, P. R., & Harris, K. G. (1996). Managing Effectively through Teams. Team Performance Management: An International Journal, 2(3), 23-36.

Huczynski, A. A. , & Buchanan, D. A. (2001). Organizational Behavior: An introductory text. Harlow Essex, UK: Financial Times Prentice Hall.

Gordon, G. G., Di Tomaso, N. (1992). Predicting corporate performance from organizational culture. J. Manag. Stud. 29 (6), 783–798.

Iljins, Skvarciany & Sarkane (2015). Impact of Organizational Culture on Organizational Climate during the Process of Change, Procedia - Social and Behavioral Sciences (2015) pp. 944 – 950.

Jaffee, D. T.,& Scott, C. D. (1993). Building a committed workplace: An empowered organization as a competitive advantage. In M. Ray & A. Rinzler (Eds.), The new paradigm in business: Emerging strategies for leadership and organizational change (pp. 139-148). New York: Tarcher/Perigee.

Kemp, S., Dwyer, L. (2001). An examination of organizational culture – the Regent Hotel, Sydney. Int. J. Hosp. Manag. 20 (1), 77–93.

S. Khazanchi, M. W. Lewis, K. K. Boyer (2007). Innovation-supportive culture: the impact of Organizational values on process innovation J. Oper. Manag. 25 (4) 871e884. https://doi.org/10.1016/j.jom.2006.08.003.

Kreiser, P., Marino, L. D., Kuratko, D. F., & Weaver, K. M. (2013). Disaggregating entrepreneurial orientation: The non-linear impact of innovativeness, proactiveness and risk taking on SME performance. Small Business Economics, 40(2), 1–19.

Lee Y., Howe M., Kreiser P. M. (2019). Organizational culture and entrepreneurial orientation: An orthogonal perspective of individualism and collectivism, International Small Business Journal 37 (2), 125-152.

Ling Y., Fernández M. C. L., Serrano-Bedia A. M., & Kellermanns F. W. (2019). Organizational culture and entrepreneurial orientation: examination through a new conceptualization lens, International Entrepreneurship and Management Journal (2019), 32(3), 255-276.

Lund, D. (2003). Organizational culture and job satisfaction, Journal of Business & Industrial Marketing, Vol. 18 No. 3, pp. 219-236.

Lumpkin, G. T., & Dess, G. G. (1996). Clarifying the entrepreneurial orientation construct and linking it to performance. Academy of Management Review, 21(1), 135–172.

McBain, R. (2007). The practice of engagement: Research into current employee engagement practice, Strategic HR Review, Vol. 6 (6), pp. 16-19.

Mushtaq A., Fayyaz S. and Tanveer A., (2013). Advances in Management, Vol. 6 (5) May, pp. 55-60.

Parker C. P., Baltes B. B., Young S. A., Huff J. W., Altmann R. A., Lacost H. A., Roberts J. E. (2003). Relationships between psychological climate perceptions and work outcomes: a meta-analytic review, J. Organ. Behav. (2003, June 1). John Wiley & Sons, Ltd, https://doi.org/10.1002/job.198.

Ofem, B. (2014). Entrepreneurial orientation, collaborative networks and non-profit performance. (PhD Dissertation). College of business and Economics, University of Kentucky, Lexington, Kentucky, USA.

Ojo O. (2008). Appraisal of the practice of social responsibility by business organizations in Nigeria, LESIJ-Lex ET Scientia International Journal 15 (1), 155-165.

Razali, N. S. M., Zahari, M. S. M., Ismail, T. A. T., & Jasim, A. R. (2018). Relationship between Organizational Culture and Job Loyalty among Five-star and Four-star Hotel Employees. International Journal of Academic Research in Business and Social Sciences, 8(15), 14–32.

Schillo, S. (2011). Entrepreneurship orientation and company performance: can the academic literatures guide managers? Technology Innovation Management Review, 1(2), 20–25.

Shahzad F., Xiu G. & Shabaz M.(2017). Organizational Culture and Innovative Performance in Pakistan’s Software Industry, Technology in Society 51, 2017, 66-73.

Sukthankar G., Sycara K. (2010). Analyzing team decision-making in tactical scenarios, Comput. J. 53 (5) 503e512. https://doi.org/10.1093/comjnl/bxp038.

Tajeddini, K., & Trueman, M. (2008). The potential for innovativeness: a tale of the Swiss watch industry. Journal of Marketing Management, 24(1-2), 169-184.

Thomas K. W., Velthouse B. A. (1990). Cognitive elements of empowerment: an “interpretive” model of intrinsic task motivation, Academy of Management Review. 15 (4) 666e681. https://doi.org/10.5465/AMR.1990.4310926.

Wales W. J. (2016). Entrepreneurial orientation: A review and synthesis of promising research directions. International Small Business Journal, 34(1): 3- 15. https://doi.org/10.1177/0266242615613840.

Wang, C. L., & Altinay, L. (2012). Social embeddedness, entrepreneurial orientation and firm growth in ethnic minority small businesses in the UK. International Small Business Journal, 30, 3–23.

Warrick, D. D., Milliman, J. F., & Ferguson, J. M. (2016). Building high performance cultures. Organizational Dynamics, 45(1), 64—70.

Zahra, S., Hayton, J., & Salvato, C. (2004). Entrepreneurship in Family vs. Non-Family Firms: A Resource-Based Analysis of the Effect of Organizationalculture. Entrepreneurship Theory and Practice, 28(4), 363-381.




DOI: http://dx.doi.org/10.46827/ejsss.v0i0.792

Copyright (c) 2020 Nalin B. De V. Gunasekara, Sakinah Sukri, Ali Khatibi, S. M. Ferdous Azam

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.

The research works published in this journal are free to be accessed. They can be shared (copied and redistributed in any medium or format) and\or adapted (remixed, transformed, and built upon the material for any purpose, commercially and\or not commercially) under the following terms: attribution (appropriate credit must be given indicating original authors, research work name and publication name mentioning if changes were made) and without adding additional restrictions (without restricting others from doing anything the actual license permits). Authors retain the full copyright of their published research works and cannot revoke these freedoms as long as the license terms are followed.

Copyright © 2015 - 2018. European Journal Of Social Sciences Studies (ISSN 2501-8590) is a registered trademark of Open Access Publishing Group. All rights reserved.

This journal is a serial publication uniquely identified by an International Standard Serial Number (ISSN) serial number certificate issued by Romanian National Library. All the research works are uniquely identified by a CrossRef DOI digital object identifier supplied by indexing and repository platforms. All the research works published on this journal are meeting the Open Access Publishing requirements and standards formulated by Budapest Open Access Initiative (2002), the Bethesda Statement on Open Access Publishing (2003) and  Berlin Declaration on Open Access to Knowledge in the Sciences and Humanities (2003) and can be freely accessed, shared, modified, distributed and used in educational, commercial and non-commercial purposes under a Creative Commons Attribution 4.0 International License. Copyrights of the published research works are retained by authors.


 

Hit counter