Md. Akhtar Mamun, Abu Saleh Md. Mahfuzul Alam


ICT has been identified as one of the major sub-sectors in the service sector in Bangladesh. Export policy of Bangladesh, designed for 2015-2018, has included 12 highest priority sectors considering their special export potentials, where software and ICT enabled service is one of them. The policy has some certain goals for promoting export of ICT based services. The broad objective of the study is to analyze export policy of Bangladesh related with ICT based service and the overall situation of policy implementation and under this broad objective specific objectives are (1) to evaluate the role of export policy of Bangladesh in promoting ICT based service export and (2) to find if there is gap between Bangladesh export policy for ICT based service and implementation of the policy. Both qualitative and quantitative methods have been used to conduct this research. The study found that the policy lacks some very important issues needed to be addressed for capitalizing high potentials ICT based service export sector. But there is no policy statement for supporting ICT entrepreneurs to have better access to national and international arena. Among the variables that affect policy implementation, political will and support have been appreciated by the ICT entrepreneurs. The goals which are not being implemented are probably being hampered by lack of required amount of financial allocation, lack of technical skill and knowledge of the implementers, and lack of related policies complementing this policy. Increased participation of entrepreneurs in this sector will be helpful to harvest the benefit from policy implementation.


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