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European Journal of Social Sciences Studies ISSN: 2501-8590 ISSN-L: 2501-8590 Available on-line at: www.oapub.org/soc doi: 10.5281/zenodo.887373 Volume 2 │ Issue 9 │ 2017 AN EXPLORATORY STUDY OF THE RELATIONSHIP BETWEEN NON-MONETARY WELFARE PROGRAMS AND EMPLOYEE PERFORMANCE AMONG NON-TEACHING STAFF IN INSTITUTIONS OF HIGHER LEARNING IN KENYA Linda Njerui, Abel M. Moguche, Fredrick M. Mutea Kenya Methodist University, Kenya Abstract: Welfare programs are concerned with the total wellbeing of employees both at work and at home. Non-monetary welfare programs in the workplace are offered by employers in the hope of winning the satisfaction index of an employee and hence increasing employee engagement and commitment, which equally translate to increased productivity, reduced turnover and enhanced employee loyalty. Several experts assert that non-monetary welfare programmes have long lasting effects on employee performance since they are intrinsic in nature. The objective of the study was to investigate the relationship between non-monetary welfare programmes like safety and health programmes and pension and retirement schemes with employee productivity among the non-teaching staff in institutions of higher learning in Kenya. The study adopted descriptive research design. The population comprised staff from five private universities in Nairobi County which have been in operation for ten years or more from which a sample of 30% was selected. Data was collected by use semi structured questionnaires. Data collected was analyzed using descriptive statistics: frequency, percentages, mean and standard deviation. Data was presented using tables and charts. The findings revealed that non-monetary welfare programmes have a significant relationship with performance. The study concludes that provision of employee welfare programs have positive impact on employee performance. The study Copyright © The Author(s). All Rights Reserved. © 2015 – 2017 Open Access Publishing Group 146 Linda Njeru, Abel M. Moguche, Fredrick M. Mutea AN EXPLORATORY STUDY OF THE RELATIONSHIP BETWEEN NON-MONETARY WELFARE PROGRAMS AND EMPLOYEE PERFORMANCE AMONG NON-TEACHING STAFF IN INSTITUTIONS OF HIGHER LEARNING IN KENYA recommends that organizations should learn and implement welfare programs in order to get the most out of the employees. Keywords: non-monetary welfare, employee performance, non-teaching staff 1. Introduction The modern concept of employee welfare details all activities that the employers are involved in which are directed towards providing employees with certain facilities and services in addition to salaries and wages (Torjman, 2013). These welfare facilities are essential for the organisations health since they have a close connection with productivities of the labour force. Employee welfare measures increase organizational productivity promotes motivation, promotes healthy organizational relations and hence maintaining organizational peace and reduces labour turnover. Employee welfare measures serve as a catalyst for worker motivation and increases not only the effectiveness of the workforce but also creativity in solving unique organizational challenges. This will eventually lead to attainment of higher level of financial performance and high service delivery in an organization (Mathew 2011). Staff welfare is considered one of the corporate commitments to demonstrate care for employees at all levels, underpinning their work and the environment in which it is performed (Cowling and Mailer, 2012). Employees are directly influenced by nature and quality of welfare services offered because they compare themselves with their counterparts in other organizations. Organizations should therefore, bear in mind that for them to achieve their objectives, employee welfare services should be adequately competitive and focused towards solving real needs of employees. For downloading the full article, please access the following link: https://oapub.org/soc/index.php/EJSSS/article/view/187 European Journal of Social Sciences Studies - Volume 2 │ Issue 7 │ 2017 147