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The idea of technological capabilities plays a key role in the analysis of organizational processes because it offers a potential solution to the quest for sustained competitive advantage through the realization of organizations objectives. The importance of technological capabilities suggests that the long-term, continuous renewal of the firm rests on both the exploitation of existing capabilities for the furtherance of the institutions objectives. This is mainly achieved by the creation and development of specific organizational capabilities. This study therefore, sought to evaluate the effects of technological capabilities in Nzoia Sugar Company Limited. The study was based on the Resource Based View Theory. A case study and survey designs were employed in this research. The study targeted a total of 1,403 employees comprising of 790 lower level employees, 422 Supervisory level employees, 182 middle level management and nine top level management. Random stratified sampling technique was used to select 210 respondents. Data collection instruments comprised of questionnaires and interview schedules. Validity was determined by content validity and reliability using Cronbach alpha method which had Cronbach Alpha Coefficient of 0.783 which was greater than 0.7. Data was collected and analyzed using descriptive while inferential statistics at 95% confidence level. The results were presented in form of frequency tables and pie charts. It was concluded that an increase in customer service management capability constructs like repeat purchase, confidentially of customer information and different customer needs once enhanced could translate to higher firm performance; attributes of marketing capabilities like employee training on basic marketing skills, e-marketing and marketing intelligence information should be enhanced; internet penetration, automation of processes, use of e-marketing and procurement could lead to improved firm performance and setting targets for the company which are attainable, monitoring and evaluation of all activities would lead to improved firm performance. The findings of this study shall be useful to the policy makers, strategists and the researcher in making informed conclusions and recommendations. The findings shall give guidance to the managers of different departments in coming up with proper policies in management. The stakeholders in management will find the study useful in identifying challenges faced by Firms who do not invest and emphasize on organizational capabilities.
American Scientific Research Journal for Engineering, Technology, and Sciences
The Role of Marketing Capabilities as a Resource-Based View on Organizational Performance2018 •
This study seeks to review existing literature on the significance of Marketing Capabilities as Resource Based View and its relationship on organizational performances that is explaining the logical step from marketing capabilities to a positive Organizational Performance. Further exploration is studied to understand the Marketing Capabilities as a Resource based view and innovation capabilities deeper. Recommendation have been presented on the implications of marketing capabilities application of business operating in domestic and international markets.
Proceedings of the 13th European Conference on Knowledge Management
Organizational Capabilities and Customer Value: A Dynamic Capability ViewGiven the increasing intensity of competition in business and the strong trend towards globalization, attitudes towards the customer are very important. A firm's organizational capabilities are paramount for increasing customer value creation. A firm should therefore focus on improving those capabilities that regard the customer as a key component, in order to maximize the value created for them. We focus on three capabilities: 'market orientation', 'knowledge management' and 'customer relationship management'. According to Sirmon, Hitt and Ireland (2007), merely possessing valuable and rare resources and capabilities does not guarantee the development of competitive advantage or the creation of value; firms must be able to manage them effectively. It should be possible to reconfigure organizational capabilities so that the firm can be continually creating value, and this is where dynamic capabilities (DC) come into play. Although Liyun, Keyi, Xiaoshu and Fangfang (2008)suggest a possible relationship between these three organizational capabilities, we do not find their theoretical justification to be sufficient. We have not come across any studies in the previous literature that look at the relationship between the three proposed organizational capabilities, or any that consider their impact on customer value. We will address this gap in the literature by stating that customer value will be increased if there is interaction between the three proposed capabilities. Our aim is to see howthese three proposed capabilities jointly influence customer value. We will also state that the interaction between them can constitute a dynamic capability (viewed as a "black box") which allows a firmto maintain its competitive advantage. Specifically, our research question is: If the customer demands superior value, how should a firm recombine its existing capabilities to enable it to offer thissuperior value? In short, the aim of this paper is to contribute to the strategic management literature by determining a possible interaction between the three capabilities and the potential effects of this interaction, in order to see what happens inside the proposed "black box" for increasing customer value (Barreto, 2010; Eisenhardt and Martin, 2000; Newey and Zahra, 2009; Teece, Pisano and Shuen, 1997; Zott, 2003).
RAM. Revista de Administração Mackenzie
Managers’ Influence on Company CapabilitiesPurpose: This study aims to verify the moderating role of managers’ characteristics, age, and tenure (time in the sector, position, company), in the relation between the realized absorptive capacity (RACAP) and the architectural marketing capabilities (CAM). Originality/value: The present study considers the human element as a factor that affects the relations between the capacities of the company. It contributes theoretically to help understand what can impact the formulation and implementation of marketing strategies and theoretically strengthen the role of the human element. As a practical contribution, it has been shown that it is not enough to seek external knowledge, it is necessary that it is transformed and then used effectively in the design and implementation of marketing strategies. Design/method/approach: Quantitative research, with transverse temporal data collection. This study empirically tested the hypotheses based on a sample of 343 marketing managers from Brazilian...
2020 •
The traditional grocery business in Thailand is one of the continuing growing business sector, that are driven the national economy with the largest local consuming spread around the nation. With a continue of growing business, grocery business in Thailand are facing of highly competition situation. Under the growing situation some of them are able to survive but some of them are leaving the market. The purpose of this article is used the management theories and concepts to analyze the traditional grocery business situation in Thailand with the focusing on the strategic management, and deeply explain the impact of dynamic situation by using dynamic managerial capabilities concept. For traditional grocery business situation are facing dynamically changing competitive environment, and continuing increasing of new entrepreneurs the effect of dynamic competitiveness, one of the concept that use to describe the survival of the business in the non – static situation within the emerging ma...
African Journal of Economic and Management Studies
The effects of organisational capabilities on firm success2016 •
Purpose The purpose of this paper is to examine the effects of organisational capabilities on the success of Eritrean wood- and metal-manufacturing firms. Specifically, the paper analyses the effects of owner-managers’ innovativeness, personal relations and employees’ technical skills on the firms’ success. Design/methodology/approach The study entailed a survey of 287 wood- and metal-manufacturing small and medium enterprises, which were selected using stratified random sampling. Structural equation modelling was used to analyse the data and generate the findings presented in this paper. Findings The findings indicate that owner-managers’ innovativeness and personal relations have a significant influence on the firms’ success. However, although employees’ technical skills relate positively to the firms’ success, the relationship is statistically insignificant largely because of the limited participation of workers in designing and developing the products. Practical implications The...
International Journal of Business Competition and Growth
Impact of marketing capabilities on competitive advantage and business performance: research propositions2013 •
In a global perspective, firms are focusing to becoming more competitive by launching competitive strategies that give them an edge over others, hence the emergence of core competence as a central concept for competitive strategy. The purpose of this paper was to establish the influence of Organizational Capabilities on the Performance of Sugar Companies in Kenya. The study adopted casual comparative research design while purposive sampling technique was used to select the respondents, who were mainly the departmental heads from all the sugar companies in Western Kenya. Questionnaires and interview schedules were used to collect primary data. On the other hand, secondary sources of data collection used in this study were published papers, journals, articles, reports and information from the internet. Quantitative data was coded and analyzed using Statistical Package for Social Sciences (SPSS version 20). Both descriptive and inferential statistical tools that included the use of mean, standard deviation, Karl Pearson Correlation and Regression models were used in the study. On reliability of research instruments, a Cronbach's Alpha of coefficient of 0.830 was attained out of the possible 39 items, implying that the research instruments were reliable since the value was way above the recommended 0.7 in social sciences. From the study findings, there exists a statistically significant correlation between organizational capability and performance of sugar manufacturing firms (r= 0.653, p≤0.01).The findings of the study forms a basis of reference by interested parties in strategic management in future.
Abstract Recent research on market orientation and customer relationship management (CRM) addresses how firms create customer related intelligence and superior customer value. It has become conventional wisdom that both market orientation and CRM are sources of a firm's ability to build competitive advantage (Slater and Narver 2000).
Eduvest - Journal of Universal Studies
Analysis of the Influence of Dynamic Capabilities on Company Performance Mediated By Competitive AdvantageThis research has a purpose to find out how the influence of Dynamic Capabilities, either directly or indirectly on Company Performance through Competitive advantage as a mediating variable. Design / methodology / approach – data collection in the form of distributing questionnaires to collect a sample of 309 manufacturing companies in Indonesia. In any case, to analyze the data, the analytical method used is the Structural Equation Model (SEM) to assign the phenomenon and the tool used is AMOS 22. The result of this research is that Dynamic Capabilities, affect the upgrade in Competitive Advantage significantly and positively. Dynamic Capabilities, affect the positive and significant upgrade in Company Performance. Competitive Advantage affects the Company's performance improvement positively and significantly. The mediating influence of Competitive advantage upgrades the influence of Dynamic Capabilities, on improving Company Performance. Practical implications – this research...
2009 International Conference on Management and Service Science
Cost Effective and Sustainable?: Photovoltaic (PV) Rebate Program in Australia2009 •
2016 •
2012 •
International Journal of Modern Physics A
Thermal Radiation of Various Gravitational Backgrounds2007 •
Cellular microbiology
MicroRNA 17-5p regulates autophagy in Mycobacterium tuberculosis-infected macrophages by targeting Mcl-1 and STAT32015 •
Revista Brasileira de Biociências
Relações entre testes com metabólitos e seleção de Trichoderma spp. antagônicos a Sclerotinia sclerotiorum2016 •
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Modeling Correlated Discrete Uncertainties in Event Trees with Copulas2014 •
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La imagen del líder de ARENA y la prensa escrita2006 •
Freshwater Biology
How important are terrestrial organic carbon inputs for secondary production in freshwater ecosystems?2017 •
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Characterizations of the CCUS Attributes of a High-priority CO2 Storage Site in Wyoming, USA2013 •
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Natura, ecologismo e studi letterari: una ricognizione introduttiva2013 •
2018 •
Neuropsychopharmacology
Prolonged Effects of Repeated Social Defeat Stress on mRNA Expression and Function of μ-Opioid Receptors in the Ventral Tegmental Area of Rats2005 •
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Medical textiles in orthopedics: An overview2018 •
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Recovery of Volatile Organic Compounds Condensed out of Waste Gas-Streams by Selected High Boiling Point Extractants1996 •
Revista del Hospital Italiano de Buenos Aires
Múltiples reacciones adversas graves a fármacos en un paciente luego de la infección por COVID-19. Informe de un casoInternational Breastfeeding Journal
Global trends in exclusive breastfeeding2012 •